7det Frequently Asked Questions

7det requires a government-issued identity document for KYC verification. The most commonly accepted document for players in Bangladesh is the National Identity Card (NID). A valid passport is also accepted. Upload a clear photo or scan of the document showing your full name, date of birth, and ID number. KYC is required to process withdrawals and is typically reviewed within one business day.

Use the "Forgot Password" link on the 7det login page to reset your password instantly. Enter the mobile number or email address linked to your account and you will receive a one-time reset code. Enter the code, set a new password, and log in. If you do not receive the reset code within a few minutes, check your spam folder or contact 7det support at [email protected].

No — 7det strictly allows only one account per player. Duplicate accounts are detected automatically and will be suspended. Any balances or winnings on a duplicate account may be forfeited. If you have accidentally created two accounts, contact 7det support immediately to resolve the situation before either account is restricted.

To permanently close your 7det account, contact the support team via live chat or email at [email protected] with the subject line "Account Closure Request". Any remaining balance will be processed as a withdrawal to your registered payment method before closure. If you are closing your account due to gambling concerns, we encourage you to consider the self-exclusion programme instead — it offers the same protection with the option to return after a defined period.

To deposit via bKash on 7det, go to the Cashier section of your account and select bKash as your payment method. Enter the deposit amount, confirm the transaction in your bKash app using your PIN, and the funds will appear in your 7det balance within a few minutes. bKash is the fastest and most popular deposit method among players in Dhaka, Chittagong, and across Bangladesh.

Nagad deposits on 7det are processed in real time and typically reflect in your account balance within 1 to 5 minutes of completing the transaction. If your deposit has not arrived after 10 minutes, check the transaction status in your Nagad app first. If the transaction shows as successful on the Nagad side but your 7det balance has not updated, contact support with the transaction reference number.

The minimum deposit amount on 7det is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, or City Bank, the minimum is ৳500. These low thresholds are designed to make the platform accessible to casual players in Bangladesh who prefer to start small and increase their deposits as they become comfortable.

The minimum withdrawal amount on 7det is ৳500 for all payment methods including bKash, Nagad, Rocket, Upay, and bank transfers. Withdrawal requests are subject to KYC verification — if your identity documents have not been reviewed and approved, your withdrawal will be held until verification is complete. We recommend completing KYC as soon as you register to avoid delays.

Withdrawals to bKash, Nagad, and Rocket are typically processed within 1 to 4 hours of the request being approved. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, City Bank, or other Bangladeshi banks may take 1 to 3 business days depending on the receiving bank's processing schedule. All withdrawal requests are reviewed by our finance team before processing to confirm identity and prevent fraud.

7det does not charge any platform fees for standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own transaction fees according to their standard rate schedule. 7det has no control over third-party provider fees. We recommend checking your payment provider's fee structure before initiating a large transaction to avoid surprises.

Cricket betting on 7det covers domestic and international matches including BPL (Bangladesh Premier League), IPL, T20 World Cup, ODI series, and Test matches featuring the Bangladesh Tigers. You can bet on match winners, top batsmen, total runs, wickets, and live in-play markets. Odds update in real time during a match. Minimum bet amounts and available markets vary by fixture and are displayed on the bet slip.

7det offers an extensive library of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and others. Titles range from classic 3-reel slots to modern 5-reel video slots with bonus rounds, free spins, and progressive jackpots. You can filter by provider, volatility, or RTP from the Slots section of the platform. Mobile-optimised versions of all slots are available on Android and iOS browsers.

Yes — 7det is fully optimised for mobile browsers on both Android and iOS devices. You can access the complete platform including all games, betting markets, deposits, withdrawals, and account settings directly from your smartphone browser without downloading any separate app. The mobile interface is designed for smaller screens and touch navigation, making it easy to play from anywhere in Bangladesh.

RTP (Return to Player) varies by slot title and is determined by the game provider, not by 7det. Most slots available on 7det have RTPs in the range of 94% to 97%. The RTP percentage for each game is typically listed in the game's information panel — tap the "i" icon within the game to find it. Higher RTP does not guarantee short-term returns, but it reflects the theoretical long-run payout rate of the game engine.

All games on 7det use certified Random Number Generator (RNG) technology supplied by licensed third-party game providers such as Pragmatic Play, Evolution Gaming, and Spribe. The RNG ensures that every spin, card draw, or dice result is statistically independent and cannot be predicted or manipulated. 7det does not alter the game logic supplied by providers. Fair play is a core commitment of the platform.

7det offers a welcome bonus to newly registered players who make their first qualifying deposit. The specific bonus amount and match percentage are displayed on the promotions page at the time of your first deposit. Bonuses are subject to wagering requirements — you must wager the bonus amount a specified number of times before it can be withdrawn as cash. Always read the full bonus terms before claiming.

Wagering requirements (also called playthrough requirements) specify how many times you must wager a bonus amount before it becomes withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total bets before the bonus converts to real withdrawable cash. On 7det, different game types may contribute different percentages toward wagering — slots typically contribute 100%, while live casino games may contribute less.

Yes — all bonuses on 7det have an expiry date by which the wagering requirements must be completed. The expiry period varies by promotion and is clearly stated in the bonus terms at the time of the offer. If the wagering requirements are not met before the expiry date, the remaining bonus balance and any associated winnings are forfeited automatically. Check your active bonus status regularly in the Bonuses section of your account.

7det offers a loyalty programme that rewards consistent players with points for every wager placed on the platform. Accumulated points can be exchanged for bonus credits, free spins, or exclusive rewards. Higher-activity players may be invited to elevated VIP tiers that offer personalised bonuses, faster withdrawal processing, and access to a dedicated account manager. VIP invitations are issued at the discretion of the 7det team based on account activity.

For security reasons, 7det requires that withdrawals be sent to the same payment method used for the most recent deposit, or to a verified payment method linked to your account. This policy helps prevent fraud and protects your funds. To add a new withdrawal method, contact the support team who will guide you through the verification process before the new method is approved.

7det operates as an online gambling platform serving the Bangladesh market and uses SSL encryption to protect all data transmitted between your device and the platform. Your personal information and financial transactions are secured using industry-standard protocols. 7det does not make specific claims about local licensing status — players are responsible for understanding the laws applicable to them in their jurisdiction before registering.

7det uses 256-bit SSL encryption on all connections, meaning your login credentials, payment details, and personal information are encrypted in transit and cannot be intercepted by third parties. Payment transactions are processed through verified payment gateways. 7det does not store your full bKash or bank credentials — only tokenised references used to route transactions. For full details, review the 7det Privacy Policy.

If gambling is affecting your wellbeing, 7det's self-exclusion tool lets you suspend your account for a minimum of 6 months or permanently. Go to Account Settings, select the Responsible Gaming tab, and choose Self-Exclusion. Your request is processed within one business day. During self-exclusion, you cannot deposit, wager, or receive promotional communications. Any remaining balance is returned to your registered payment method.

Yes — 7det allows every player to set daily, weekly, or monthly deposit limits from the Responsible Gaming section of their account settings. Limits take effect immediately when reduced. Increases require a mandatory 24-hour waiting period before the new higher limit becomes active. Setting a deposit limit is one of the most effective ways to maintain control over your gambling budget and is available to all 7det players at no cost.