Privacy Policy — 7det Platform
Your privacy is a foundational commitment at 7det. This Privacy Policy explains in plain, formal English exactly what personal data we collect, the lawful purposes for which we use it, how we keep it secure, and the rights you hold as a data subject. We encourage all players to read this document before registering.
Our Commitments
How 7det Protects Your Privacy
We treat data protection not as a compliance checkbox but as a genuine obligation to every player on the platform. Here are the core principles that guide how we handle your personal information.
SSL Encryption at All Times
All data exchanged between your device and the 7det platform is protected by industry-standard SSL/TLS encryption. Whether you are logging in, depositing, or updating your profile, your connection is always secured end-to-end.
Minimal Data Collection
7det collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or for resale to advertising networks.
No Sale of Personal Data
7det does not sell, rent, or trade your personal information to any third party for commercial gain. Data shared with partners — such as game providers or payment processors — is limited to what is strictly required to deliver the service.
Your Rights, Always Respected
You have the right to access, correct, or request deletion of the personal data we hold about you at any time. Our support team will process any such request promptly and without unnecessary barriers.
Secure Data Storage
Player data is stored on encrypted servers with access controls restricting visibility to authorised 7det staff only. Regular security audits and vulnerability assessments are conducted to maintain the integrity of our data infrastructure.
Transparent Cookie Use
We use cookies solely to ensure the platform functions correctly, to remember your session preferences, and to understand aggregate traffic patterns. We do not deploy third-party behavioural advertising cookies. Full details are in the Cookies section below.
1 Data We Collect
When you interact with the 7det platform — whether by browsing, registering an account, placing a wager, or contacting support — we may collect personal data across several categories. The specific data collected at any given point depends on the action you are performing and your account status.
Registration & Identity Data
At the point of account creation, we collect the following information which you provide directly:
- Full legal name
- Date of birth (used to verify that you are 18 years of age or older)
- Email address
- Contact number (mobile number, for account security and communication purposes)
- Residential address (city, district, and full address as required for KYC)
- Preferred payment method and associated account details (e.g., bKash or Nagad mobile number)
- Username and encrypted password
Identity Verification (KYC) Data
In line with our Know Your Customer obligations, we may request and retain copies of the following documents:
- Bangladesh National Identity Card (NID)
- Bangladesh passport or driving licence with photograph
- Proof of address documents (utility bill or bank statement dated within 90 days)
- Proof of ownership of payment method (e.g., screenshot confirming bKash or Nagad account in your registered name)
Financial Transaction Data
When you make deposits or request withdrawals, we record transaction amounts, timestamps, payment method used, transaction reference numbers, and the resulting account balance changes. This data is retained for financial audit and fraud prevention purposes.
Usage & Technical Data
We automatically collect certain technical data when you access the platform, including:
- IP address and approximate geographic location derived from it
- Device type, operating system version, and browser type
- Session start and end times, pages visited, and navigation path
- Game session logs (games played, wager amounts, game outcomes, session duration)
- Error logs and performance data used for platform stability diagnostics
Communications Data
When you contact our support team via live chat, email, or any other communication channel available within the platform, we retain records of those communications. This allows us to maintain service continuity, resolve disputes, and improve our support quality over time.
Age Verification Priority: Among all data collected, date of birth is treated as the highest-priority verification field. 7det will never activate a player account, permit a deposit, or allow a wager to be placed until the system has confirmed that the player is aged 18 or above. This check occurs automatically at registration and again at the KYC document review stage.
2 How We Use Your Data
7det processes your personal data only for the specific, legitimate purposes described in this Privacy Policy. We do not repurpose data for uses that are materially different from those stated here without first notifying you and, where required, obtaining your consent.
| Purpose | Data Categories Used | Lawful Basis |
|---|---|---|
| Account creation and management | Registration & identity data | Contractual necessity |
| Age verification (18+ compliance) | Date of birth, KYC documents | Legal obligation |
| Processing deposits and withdrawals | Financial transaction data, payment method details | Contractual necessity |
| Fraud detection and prevention | Usage data, IP address, transaction data | Legitimate interest |
| Responsible gaming monitoring | Game session logs, deposit frequency, account activity | Legal obligation / legitimate interest |
| Customer support delivery | Communications data, account data | Contractual necessity |
| Platform performance and security | Technical data, error logs | Legitimate interest |
| Marketing communications (opted-in players only) | Email address, communication preferences | Consent |
Marketing Communications
If you have opted in to receive promotional communications during registration or through your account settings, 7det may send you emails or in-platform notifications about bonus offers, tournaments, new game releases, and seasonal promotions relevant to the Bangladesh market — including events such as Eid, Pohela Boishakh, or BPL cricket season offers. You may withdraw your consent to receive marketing communications at any time by updating your communication preferences within your account settings or by contacting support.
Responsible Gaming Monitoring
7det uses automated analysis of game session data, deposit frequency, and betting pattern data to identify players who may be exhibiting signs of problematic gambling behaviour. This processing is conducted in the legitimate interest of player welfare and is a core component of our responsible gaming obligations. Where such patterns are detected, we may make contact with the relevant player to offer support resources or trigger account-level interventions such as deposit limit recommendations. Full details of available tools are available on our Responsible Gaming page.
3 Data Sharing & Third Parties
7det does not sell your personal data. We may share your data with the following categories of third parties only where it is strictly necessary to deliver the services you use or to fulfil a legal obligation.
Game Technology Providers
The games available on 7det are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by one of these studios, limited session data — including game ID, stake amount, and outcome — is transmitted to the relevant provider's systems to process the game round. These providers operate under their own data protection frameworks as regulated gaming studios.
Payment Processing Partners
To process your deposits and withdrawals, we share the minimum necessary payment data with the relevant payment processor — for example, your bKash or Nagad mobile number when you initiate a transaction via those channels, or your bank account reference when processing a bank transfer. Payment partners handle this data in accordance with their own privacy policies and applicable financial regulation in Bangladesh.
Identity Verification Services
Where we engage a third-party KYC verification service to assist with identity document checks, limited personal data (name, date of birth, document images) may be shared with that provider. Such providers are bound by confidentiality obligations and are not permitted to use your data for any purpose other than the verification service they have been engaged to perform.
Legal and Regulatory Disclosure
7det may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are required to do so by applicable law, court order, or where we have a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or harm to others. We will, where legally permissible, notify affected players of any such disclosure.
No Third-Party Advertising Networks: 7det does not share your personal data with any advertising network, data broker, or marketing platform. Your browsing behaviour and game activity data are not used to build advertising profiles or sold to third parties for targeting purposes.
4 Cookies & Tracking Technologies
7det uses cookies and similar technologies (such as local storage tokens) to ensure the platform functions correctly and to improve your experience. A cookie is a small text file that a website places on your device when you visit. The following categories of cookies are used on the 7det platform:
Strictly Necessary Cookies
These cookies are essential for the platform to operate. They maintain your logged-in session state, remember your language and currency preferences, and ensure that security tokens function correctly. The platform cannot function without these cookies and they cannot be disabled without impairing core functionality.
Functional Cookies
Functional cookies allow the platform to remember choices you have made — such as your preferred game lobby view, notification preferences, or responsible gaming tool settings — so you do not need to reconfigure them on each visit. These cookies do not track your activity across other websites.
Analytics Cookies
We use aggregated, anonymised analytics data to understand how players navigate the platform — for example, which game categories are most visited, what the average session duration is, or which pages have the highest exit rates. This information helps us improve platform design and game discovery. Analytics data is processed in aggregate and is not linked back to individual player identities.
What We Do Not Use
7det does not deploy third-party advertising cookies, retargeting pixels, or social media tracking pixels on the platform. We do not participate in cross-site behavioural advertising networks.
Managing Cookies: You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using core platform features. Disabling functional or analytics cookies will not prevent you from using the platform but may reduce personalisation and session continuity.
5 Data Retention
7det retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation, fraud prevention |
| KYC identity documents | Duration of account + 5 years after closure | Regulatory compliance |
| Financial transaction records | 7 years from transaction date | Financial audit requirements |
| Game session logs | 3 years from session date | Dispute resolution, responsible gaming |
| Support communications | 3 years from last interaction | Service continuity, dispute resolution |
| Marketing preference records | Until consent is withdrawn + 1 year | Consent audit trail |
| Technical / server logs | 90 days rolling | Platform security and diagnostics |
Upon expiry of the relevant retention period, personal data is either securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate statistical purposes.
6 Data Security Measures
7det employs a layered security architecture to protect the personal data of all players on the platform. The following measures are in place as part of our standard security posture:
- SSL/TLS Encryption: All data in transit between the player's device and our servers is encrypted using current TLS standards, preventing interception by any third party.
- Encrypted Data Storage: Sensitive data fields — including passwords, payment details, and identity document content — are stored in encrypted form at rest. Passwords are hashed using a one-way cryptographic algorithm; plain-text passwords are never stored.
- Access Controls: Access to production systems and player databases is restricted to a minimal number of authorised 7det personnel. All access is logged and subject to periodic review.
- Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their accounts for an additional layer of login security. All internal administrative access to player data systems requires 2FA by policy.
- Regular Security Assessments: 7det conducts periodic internal security reviews and vulnerability assessments of its platform infrastructure. Critical vulnerabilities are prioritised and remediated promptly.
- Staff Training: All 7det staff members who handle personal data receive training on data protection obligations and secure data handling procedures on an ongoing basis.
Data Breach Response
In the event that 7det becomes aware of a data security incident that poses a risk to the personal data of players, we will take immediate steps to contain the incident, assess its scope, and implement remediation measures. Affected players will be notified via their registered email address without undue delay where the incident is likely to result in a high risk to their rights and interests. Our response process is documented internally and reviewed regularly to ensure it remains effective.
Player Responsibility: While 7det takes extensive measures to secure the platform infrastructure, the security of your account also depends on the strength and confidentiality of your login credentials. We strongly recommend using a unique, complex password for your 7det account and enabling two-factor authentication if available for your account type. Do not share your credentials with any third party.
7 Your Rights as a Data Subject
As a player on the 7det platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via in-platform live chat or at the email address listed in the Contact section below.
Right of Access
You have the right to request a copy of the personal data that 7det holds about you. We will provide this information in a structured, commonly used format. Requests will be fulfilled within a reasonable timeframe and at no cost for standard requests.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Where a correction affects identity data that has already been used in a KYC verification, you may be required to provide updated documentary evidence.
Right to Erasure
You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected and there is no overriding legal obligation to retain it. Please note that some categories of data (particularly financial transaction records and KYC documents) must be retained for the periods stated in Section 5 to fulfil regulatory obligations, and erasure of these specific records may not be possible until the mandated retention period has elapsed.
Right to Restrict Processing
In certain circumstances — such as where you contest the accuracy of the data we hold, or where you have objected to processing and a determination is pending — you may request that we restrict the processing of your personal data to storage only, pending resolution of the relevant matter.
Right to Data Portability
Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a portable, machine-readable format so that you may transfer it to another service provider if you choose to do so.
Right to Object
You have the right to object to the processing of your personal data where that processing is based on legitimate interests — for example, processing for direct marketing purposes or for certain types of profiling. Where you object to marketing processing, we will cease that processing immediately. Where you object to other legitimate-interest processing, we will assess your objection and respond within a reasonable timeframe.
Right to Withdraw Consent
Where processing is based on your consent (for example, the receipt of promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to the withdrawal.
How to Submit a Request: To exercise any of the rights listed above, please contact 7det support via in-platform live chat or send a written request to [email protected] with the subject line "Data Subject Request — [Your Username]". We will acknowledge your request promptly and aim to fulfil it within 30 days. Complex or high-volume requests may require additional time, in which case we will notify you of the expected resolution date.
8 Changes to This Policy
7det reserves the right to update this Privacy Policy at any time. Changes may be made to reflect developments in data protection law, updates to our platform and services, changes in the data we collect, or adjustments to our third-party partner relationships.
When we make material changes to this Privacy Policy — meaning changes that substantially affect your rights or our data processing practices — we will notify registered players via the email address associated with their 7det account and update the effective date displayed at the top of this document. We encourage all players to review this Privacy Policy periodically to remain informed about how we handle their data.
Your continued use of the 7det platform following notification of changes to this Privacy Policy constitutes your acknowledgement of the updated document. If you do not agree to the revised Privacy Policy, you should discontinue use of the platform and may request account closure in accordance with the process described in our Terms & Conditions.
Contact Regarding This Policy
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have a concern about how 7det handles your personal data, please contact us via:
- In-Platform Live Chat: Available 24/7 within your 7det account dashboard.
- Email: [email protected] — please include "Privacy Policy Query" in the subject line for faster routing.
We aim to acknowledge all privacy-related queries within one business day (Bangladesh Standard Time, UTC+6) and to resolve substantive requests within 30 calendar days of receipt.
Continue Exploring 7det
Ready to Play on a Platform You Can Trust?
Now that you understand how 7det handles your personal data, explore our full range of games and betting options — backed by the security measures described in this policy.